Answers, not exports
“How did visitor traffic compare to last month?” “Which vendors are overdue on credentials?” “What did families say in surveys this week?” Instead of pulling a report and reading it yourself, ask the assistant — it looks across your facility's own data and answers with the numbers behind it.
The Monday email that writes itself
Every week, each facility gets a short narrative briefing — what traffic did, what stood out, what needs attention — alongside a digest of survey feedback organized into themes. When a response is urgent, it doesn't wait for Monday: AI flags it the moment it lands so someone can follow up today.
AI woven through the platform
Draft mass alerts
Describe the situation in a sentence and AI drafts the staff alert — you review, edit, and send. Faster when minutes matter.
PBJ pre-export checks
Deterministic rules scan your quarter for missing sign-offs, impossible shifts, and hard CMS rejections like the 22.5-hour daily cap before iQIES ever sees the file — with a plain-English explanation of anything flagged.
Credential extraction
When a vendor uploads a COI or license, AI reads the document and pre-fills the type, dates, and details — staff just confirm.
Visitor Facility Guide
A visitor-safe chat on the portal that answers hours, policies, and directions — rate-limited and completely walled off from operational data.
Read-only by design
Every AI tool observes and reports; none can modify records. Access is scoped to the requesting user's facilities and permissions.
Budget guardrails
A monthly AI spending cap keeps costs predictable — reach it, and AI features pause automatically until it's raised.
Pairs with Healthcare & PBJ and Visitor Compliance.