Visitor Compliance & Credentialing

Every credential current. Every arrival cleared.

Vendors, contract providers, contractors — the people your facility depends on all carry paperwork that expires. ArrivSure tracks it, screens federal exclusion lists automatically, and enforces your policy right at the front door.

OIG · SAM · NPI
Federal exclusion screening, run monthly
Track → Block
Enforcement modes you choose per facility
Self-service
Vendors upload their own documents
Credential tracking

The credential binder, retired

Define what each visitor category must carry — a COI for contractors, immunization records for clinical vendors — and ArrivSure keeps score. Vendors upload documents themselves, staff verify with one tap, and nothing expires silently.

Certificates of insurance, immunizations, background checks, and licenses — tracked per vendor category
Expiration dates with grace windows you control
A staff queue to review, verify, or reject every uploaded document
Vendor organizations with COI roll-up across all their people
Vendors upload their own documents through the self-service portal — before they arrive
Expiring-credential alerts plus a weekly digest of what needs attention
Automated monthly sweeps of the OIG exclusion list (LEIE)
SAM.gov federal exclusion checks, where enabled
NPI verification against the CMS national registry
Conservative matching tuned to avoid false alarms
Results recorded on the visitor's compliance record
Exclusion screening

Federal screening on autopilot

For healthcare facilities, letting an excluded individual work in your building is a federal problem. ArrivSure screens your credentialed visitors against the OIG exclusion list and the NPI registry — automatically, every month, with SAM.gov checks available too — and keeps results you can show a surveyor.

Policy, enforced

From tracking to the front door

Enforced at the kiosk

Choose your mode per facility: track quietly, warn staff, or block non-compliant check-ins outright. Staff can override a block — and every override is audit-logged.

Compliance in your pocket

Review documents, verify credentials, and manage overrides from the Companion app — the whole compliance dashboard, on iPhone.

AI-assisted uploads

When a vendor uploads a document, ArrivSure AI pre-fills the credential type, dates, and details. Staff confirm instead of transcribing.

Every visitor type

Not just vendors — providers, contractors, volunteers, or any of the visitor categories you use can carry its own credential requirements.

Nothing expires silently

Alerts fire before credentials lapse, and a weekly digest rolls up everything that needs attention across your facilities.

Built on the audit trail

Verifications, rejections, screenings, and overrides all land in ArrivSure's immutable audit log — evidence, not anecdotes.

Pairs with the iPad Kiosk, the Companion app, and Security & Compliance.

Ready to retire the credential binder?

Tell us what your vendor and provider requirements look like and we'll show you compliance running end-to-end — from upload to the kiosk.

Book a Demo