Event management

Open houses and family nights, without the clipboard line.

Families sign up online and get an emailed ticket with a QR code. On the day, they scan it at the same kiosk you use every day, and you watch the room fill up. No separate event tool.

  • Emailed QR tickets
  • Waitlists and capacity alerts
  • Included in $249 per location
app.arrivsure.com
The Family Council Meeting in ArrivSure: published, visible on kiosks, with 12 registered attendees and a live dashboard button
Before the event

Sign-ups and tickets without the spreadsheet

Create the event, set a capacity, and decide who can sign up. Families register on a page in your colors and get an email ticket with a QR code and a printable PDF. Reminder emails let them answer with one click.

  • Email ticket with a QR code, plus a printable PDF
  • One-click RSVP: Coming, Maybe, or Not going
  • Approval step when you want to review sign-ups
At the door

Scan the ticket. Or just walk in.

Guests scan their ticket at the kiosk and they’re in. No ticket? The kiosk finds them by email or name. Walk-ins register on the spot, and event check-in runs right alongside your regular visitors.

  • QR check-in at the kiosk
  • Lookup by email or name
  • Walk-ins get a photo and a badge
See the iPad Kiosk app
Three ways in at the door9 of 12 here
  • Scan the ticketThe QR code from their email or printed PDF.
  • Forgot the ticket?Look them up by email or name.
  • Walk-inRegister at the kiosk, with a photo and a badge.
Everyday visitors keep checking in at the same kiosk.
During the event

Watch the room fill up from anywhere

Every scan is counted as guests arrive, so you know who came and who didn’t, not a headcount guess. Staff on the floor see the guest list in Companion on their iPhone and can check people in with a tap.

  • Registered, confirmed, and on-site counts
  • Check guests in from Companion
  • A text, email, or push at 80% and 100% of capacity
Explore the Companion app
The Family Council Meeting in the Companion app: 12 registered, 12 confirmed, capacity 40, with Check In buttons
The Companion app notification feed
Before and after

Reminders and thank‑yous that send themselves

Set the messages up once: a reminder the day before, a text a couple of hours out, a thank-you to everyone who came, and a note to the families who couldn’t make it. Each step goes by email or text, on your schedule.

  • Timed before the event, after check-in, or after it ends
  • Send to attendees, no-shows, walk-ins, or everyone
  • Attendance analytics and a CSV export afterward
Automations
Family Council Meeting
  1. 1 day beforeEmail
    Reminder with the ticket
    Everyone registered
  2. 2 hours beforeText
    See you tonight
    Confirmed RSVPs
  3. 1 hour afterEmail
    Thank you for coming
    Guests who checked in
  4. Next morningEmail
    Sorry we missed you
    No-shows
Everything included

Everything an event needs, in the system you already use

Events are included with every plan.

  • Capacity and waitlist

    A full event puts new sign-ups on the waitlist. Promote someone with one click and their ticket goes out.

  • Choose who can sign up

    Open registration, approval required, or invitation only.

  • Recurring events

    Set up the monthly family council once, with custom sign-up questions and plus-ones.

  • Your colors, your welcome

    A branded sign-up page and a kiosk welcome screen for the event.

  • Bring your guest list

    Import guests from a spreadsheet, or invite your recurring visitors in one step.

  • Alerts for staff

    A text, email, or push when someone checks in, when a walk-in registers, or when the event is about to start.

Avante Group

Avante Group runs ArrivSure across its Florida care communities.

Read the customer story
10
Avante Group locations live in Florida
737
Check-ins in 30 days at one building
96%
Of those check-ins came from returning visitors
Minutes
Monthly provider-hour review now takes minutes, not hours

Check-in figures: Avante at Inverness, 30 days. Location count as of September 2026. Review time reported by Avante.

See ArrivSure at your front door

Tell us who comes through your doors: families, agency staff, vendors, surveyors. In 20 minutes we’ll show you how ArrivSure handles each of them.