Reception dashboard

Everyone in the building, live. No clipboard, no refresh.

The moment a family member or agency nurse checks in at the kiosk, they’re on the front desk’s screen with their photo, who they’re visiting, and how long they’ve been here. Check them out, reprint a badge, or message their host in one click.

  • Live, with no refresh button
  • One-click checkout and reprint
  • Included in $249 per location
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Product demo · 1:07

Watch the front desk keep up without a refresh

A check-in lands live, the full record opens in one click, and every past visit is a search away.

Who’s here right now

A live list of everyone in the building

Check-ins and checkouts land on the list the moment they happen. Each row shows who they are, who they came to see, and how long they’ve been on site, with long stays turning amber at two hours and orange after three.

  • Live updates, no refresh needed
  • Length-of-stay colors you can spot from across the desk
  • Check Out and View on every row
app.arrivsure.com
The Northlake Care Center reception dashboard listing 18 visitors currently checked in, with visit purpose, time on site, and Check Out buttons
One click deeper

Everything about a visit, in one place

Open any visitor to see their photo, who they’re visiting, how they checked in, their screening answers, and every document they signed, with the time they signed it. Add a front-desk note for the next shift.

  • Screening results at a glance
  • Signed documents to view, print, or download
  • Reprint a badge or message the host from the record
app.arrivsure.com
A visitor profile showing time on site, the resident being visited, a passed caregiver health attestation, and three signed documents
The right people, told

Decide who hears about which visits

Make State Survey a visit purpose, and a rule can alert your Administrator and DON the moment surveyors sign in at the desk. The same rules cover VIPs, watch-list matches, vendors, or any purpose you choose.

  • Rules by visit purpose or visitor status
  • Push, text, or email to the staff you pick
  • High-priority alerts break through Focus on iPhone
See the alerts on staff phones
app.arrivsure.com
A visitor alert rule sending State Survey arrivals to the Administrator and DON by email and Companion push
When the alarm sounds

The evacuation roster, on any screen

During a fire drill or a real evacuation, open the roster of everyone checked in right now, with their badge number, phone, company, visit purpose, and check-in time. Pull it up on the desk computer or a staff iPhone, or print it on any office printer.

  • One click from the dashboard
  • On screen, on a phone, or printed
  • Text or email everyone on site from the roster
The on-site visitor list in the Companion app, with an evacuation shortcut above everyone currently checked in
Every building at once

See your busiest hours, and every location

The same visit history shows when your lobby is busiest, why people come, and how long they stay. Regional teams see all their locations together, then drill into one building.

  • Weekly heatmap and visits by purpose
  • All-locations view for regional teams
  • Export to CSV or open a report in one click
app.arrivsure.com
Northlake Care Center analytics with a weekly check-in heatmap, visitors by purpose, and average visit length by purpose
Everything included

Built for a busy front desk

Everything below is included with every plan.

  • Walk-ups from the desk

    Check someone in at the front desk when they skip the kiosk, with the same record and badge.

  • Find any visit

    Search by name, phone, email, badge, resident, company, or visit purpose.

  • End-of-day checkout

    Check out everyone still on the list in one click when the lobby closes.

  • Badge reprint

    Lost badge? Send it straight back to the kiosk’s printer from the visitor’s row.

  • Unsigned documents

    See who still owes a signature and collect it before they leave.

  • Scheduled reports

    Visit history as a CSV for surveyors and audits, or a report emailed on a schedule in CSV or Excel.

Avante Group

Avante Group runs ArrivSure across its Florida care communities.

Read the customer story
10
Avante Group locations live in Florida
737
Check-ins in 30 days at one building
96%
Of those check-ins came from returning visitors
Minutes
Monthly provider-hour review now takes minutes, not hours

Check-in figures: Avante at Inverness, 30 days. Location count as of September 2026. Review time reported by Avante.

Next in the visit

Next: Alert the right person

The people who need to know hear about it on their phone, wherever they are.

Continue to step 03

See ArrivSure at your front door

Tell us who comes through your doors: families, agency staff, vendors, surveyors. In 20 minutes we’ll show you how ArrivSure handles each of them.