Hardware & setup

Get a kiosk from us, or build your own.

We can ship a configured kiosk, or you can use this guide to buy the iPad, stand, and printer yourself. Either way you get the complete platform.

Works on a current iPad Brother badge printer, no ink Set it up yourself, or we’ll help
Customer-managed

Use compatible hardware you own

Buy an iPad, stand, and printer from the lists below. Send us your list and we’ll check it before you order.

Turnkey managed

Let ArrivSure handle the kiosk

Managed Kiosk includes ArrivSure-owned hardware: an iPad, stand, and badge printer, configured and managed remotely, with covered failures replaced under your agreement. Packages start at $299 per location/month with a 36-month agreement.

Hardware you buy yourself is sold, shipped, and warrantied by its manufacturer. Links below go to the manufacturer.
Step 1 · iPad

Any current iPad works

ArrivSure Kiosk runs on iPadOS 26.0 or later. For a new kiosk, buy the base Wi-Fi iPad and a stand made for it. Landscape preferred for most new installations; portrait supported.

Current models that meet the published OS requirement

Apple's current iPad lineup. Every one of them runs ArrivSure Kiosk.

iPad (A16)11-inch

Straightforward default for most new kiosks

iPad mini (A17 Pro)8.3-inch

Compact option; use a model-specific enclosure

iPad Air (M4)11-inch or 13-inch

Use the enclosure made for the exact size

iPad Pro (M5)11-inch or 13-inch

Use the enclosure made for the exact size

  • Confirm the device can install the current required iPadOS version.
  • Match the stand to the exact iPad name, generation, and size.
  • Plan for landscape (horizontal) by default; use portrait when the installed space or workflow calls for it.
  • Keep the front and rear cameras available for the configured workflow.
  • Plan reliable Wi-Fi and continuous charging at the kiosk location.
Step 2 · Stand

Bosstab options for countertop, wall, and floor deployments

Bosstab’s Elite line locks the iPad in on a counter, wall, or floor stand. Its Touch line is a minimal counter mount. Heckler, Bouncepad, and Compulocks cover other layouts. Order the version made for your exact iPad.

Bosstab · Lockable countertop

Elite Evo

Lockable

A lockable enclosure with internal cable management for a secured counter kiosk. Bosstab's separate license-positioning bundle is available for the Elite family.

Manufacturer fitManufacturer lists an iPad 11-inch (A16) tablet holder; choose the exact holder, stand (Evo or Evo X), and base, then add the separate camera-access bundle only if needed
View Elite Evo at Bosstab (opens in a new tab)

Bosstab · Minimal countertop

Touch Evo

Minimal

A clean, case-free stand with fixed or adjustable and freestanding or screw-mount choices. Best suited to supervised counters where a lockable enclosure is not required.

Manufacturer fitUniversal mount; manufacturer lists iPad 11-inch (A16) and other current models—confirm the exact device and mounting choice
Important limitUses an adhesive-backed direct attachment and is not a lockable enclosure. The Elite ID Holder bundle does not fit the Touch holder.
View Touch Evo at Bosstab (opens in a new tab)

Bosstab · Floor-standing + optional printer bracket

Elite Evo Floor Stand & Accessories Bundle

Floor + printer

A lockable floor kiosk with internal cable routing and configurable accessory brackets. The Brother printer and license-positioning bundle are separate purchases.

Manufacturer fitManufacturer lists an iPad 11-inch (A16) holder and a Brother QL-820-family bracket; confirm the exact iPad, printer, and bracket configuration
Important limitThe printer bracket indicates physical QL-820-family fit only. Confirm QL-820NWB or QL-820NWBc fit and the ArrivSure connection method before ordering.
View Elite Evo Floor Stand & Accessories Bundle at Bosstab (opens in a new tab)

Bosstab · Lockable wall-mounted

Elite Evo Wall Mount

Lockable

A key-lockable enclosure with internal cable routing for sites that prefer a fixed wall installation over counter or floor space.

Manufacturer fitManufacturer lists an iPad 11-inch (A16) tablet holder; choose the exact holder and wall-mount configuration
View Elite Evo Wall Mount at Bosstab (opens in a new tab)

Heckler · Portrait-only countertop alternative

Portrait Stand · H759X-BG

Portrait

A polished portrait-only alternative with access to the camera, charging port, buttons, speakers, and microphones. Use it when the installation intentionally calls for portrait rather than the preferred landscape setup.

Manufacturer fitManufacturer lists iPad 10th generation and iPad (A16)
View Portrait Stand · H759X-BG at Heckler (opens in a new tab)

Bouncepad · Floor-standing badge kiosk

Original Floorstanding + Brother Printer Mount

Floor + printer

A lockable floor stand with a weighted base, cable routing, and a manufacturer-specified Brother printer mount. The QL-810W listing describes physical mount fit only, not an ArrivSure printer recommendation.

Manufacturer fitChoose the exact tablet variant; manufacturer lists QL-820NWB, QL-820NWBc, and QL-810W printer fit
View Original Floorstanding + Brother Printer Mount at Bouncepad (opens in a new tab)

Compulocks · Counter, wall, floor, or higher-security mounting

Model-specific iPad stand range

More options

Use this broader catalog when a wall mount, floor stand, or different security profile fits the site better.

Manufacturer fitFilter by the exact iPad model and verify the selected enclosure
View Model-specific iPad stand range at Compulocks (opens in a new tab)
Pick the stand for your exact iPad and orientation, and make sure the camera stays uncovered.
Optional · License holder

Give visitors a consistent place to position a license

If you turn on driver’s-license capture, the iPad’s rear camera photographs the front and back and reads the barcode. A holder gives visitors a steady place to set the card. It does not add a separate scanner or identity-verification system.

Bosstab · Elite-family positioning bundle

Elite ID Holder & Camera Cutout Bundle

Optional

A rear-mounted metal holder positions a license in view of the iPad's rear camera for more repeatable placement. It is a physical alignment aid, not an electronic reader.

Manufacturer fitRequires a matching Bosstab Elite tablet holder. Select the bundle variant made for the exact iPad; the bundle supplies the model-specific rear-camera cutout
Capture methodArrivSure uses the iPad rear camera to capture the image and available PDF417/AAMVA barcode fields
Important limitDoes not authenticate a license, verify identity, perform age verification, use facial recognition, or make an entry decision.
View Elite ID Holder & Camera Cutout Bundle at Bosstab (opens in a new tab)
License images are encrypted at rest

You choose who on your team can see them. Before you turn capture on, set your visitor-facing notice and any required consent, your retention and deletion settings, and session clearing between visitors, and keep a staff-assisted alternative for visitors who’d rather not scan. See the Trust Center for how ArrivSure protects visitor data.

Step 3 · Badge printer

One printer, two model numbers

ArrivSure prints badges on the Brother QL-820NWB or QL-820NWBc over Wi-Fi or Bluetooth. No ink or toner.

Brother · Recommended badge printer

QL-820NWB

Recommended

Also recommended. Stick to the QL-820NWB or QL-820NWBc; other Brother QL models connect differently.

ArrivSure connection guidanceWi-Fi or Bluetooth
View QL-820NWB at Brother (opens in a new tab)
Step 4 · Badge labels

Match the roll to the badge design

Most facilities start with DK-1234 name-badge labels. Pick a different roll only if your badge layout needs it.

Brother · Badge stock

DK-1234

Start here

Purpose-built die-cut name-badge stock and the simplest place to begin for a standard visitor badge.

Format2.3 × 3.4 in adhesive name badge · 260 labels
View DK-1234 at Brother (opens in a new tab)
Compatibility at a glance
ComponentStarting pointCurrent statusConfirm before purchase
iPadCurrent iPad (A16), Wi-Fi, 128GB, landscape preferredLandscape and portrait supportedExact device, OS, installed orientation, camera access, and stand fit
StandBosstab Elite or Touch, or a model-specific alternativeManufacturer-stated fitExact iPad variant, power path, mounting, camera access, and security
License positioningBosstab Elite tablet holder + matching ID Holder & Camera Cutout Bundle, if neededOptional candidate; stand-family-specificExact Elite setup, bundle variant, orientation, focus, glare, reach, and ArrivSure workflow test
PrinterBrother QL-820NWB or QL-820NWBcArrivSure recommendedExact model, connection method, network, and placement
Badge rollBrother DK-1234 as a common starting pointTemplate-dependentBadge size, content layout, QR readability, and cutting
Who handles what

Clear ownership before anything is ordered

If you buy your own hardware, here’s who handles what. With a Managed Kiosk, ArrivSure handles all of it.

ArrivSure helps with

  • Kiosk app setup
  • Choosing the right hardware
  • License-capture setup
  • Printer connection
  • Badge layout and label roll

The seller or manufacturer handles

  • Product pricing and availability
  • Orders and shipping
  • Returns and exchanges
  • Repairs and hardware warranty

Your organization confirms

  • The exact iPad and stand variant
  • Power, Wi-Fi, and network policy
  • Physical placement, lighting, and mounting
  • Accessible reach and a staff-assisted alternative
  • Device ownership and management
Turnkey managed service

Prefer not to manage the hardware?

Choose an ArrivSure Managed Kiosk with an ArrivSure-owned iPad, secure commercial stand, Brother QL-820NWB badge printer, starter media, remote device management, preconfiguration, and replacement for covered equipment failures.

Explore Managed Kiosk

Hardware list last reviewed .

Hardware FAQ

Answers before you order

Can we use an iPad we already own?

Yes, if it runs iPadOS 26.0 or later. Send us the model and we’ll confirm which stands fit it.

Does the kiosk have to be landscape?

ArrivSure supports landscape and portrait. Landscape suits most lobbies. Pick the orientation before you buy the stand; some stands only fit one way.

Can ArrivSure supply our kiosk?

Yes. Managed Kiosk includes ArrivSure-owned hardware: an iPad, stand, and badge printer, configured and managed remotely, with covered failures replaced under your agreement. Prefer to own your equipment? Use this guide instead.

Will any Brother QL printer work?

No. Use the Brother QL-820NWB or QL-820NWBc. Other QL models connect differently.

Which badge roll should we order?

Start with Brother DK-1234 name-badge labels. If your badge layout needs more room, we’ll tell you which roll to use.

Do you sell these stands?

No. They’re sold and warrantied by their manufacturers. We list them because they suit a lobby kiosk; order the version made for your exact iPad.

Do we need a separate driver's-license scanner?

No. The iPad’s rear camera captures the front and back of a U.S. or Canadian license and reads its barcode. A holder just gives visitors a steady place to set the card. It does not authenticate the license, verify identity, perform age verification, or make an entry decision.

Can the Bosstab license holder attach to any stand?

No. It fits Bosstab’s Elite tablet holders only, in the version made for your iPad. It doesn’t fit the Touch line or other brands’ stands.

Rather have a hand with hardware?

Most teams set up the iPad and printer themselves with this guide. If you’d like help picking or setting up hardware, tell us what you’re looking at and we’ll walk you through it.