Families sign the paperwork before they reach the lobby.
One phone-friendly portal for families, vendors, and providers to sign documents, upload credentials, RSVP, and message your team. It works in any phone browser, with nothing to download.
- Any phone browser
- Text code, Google, or Apple sign-in
- Included with every plan
Signed at home. Counted at the kiosk.
Families sign your visitation policy and answer your questionnaire from home. The signature counts at their next kiosk check-in, so the front desk has nothing left to chase.
- A setup checklist: photo, emergency contact, documents, questionnaire
- Answer screening questions ahead and skip them at the kiosk
- Every signature lands on the visitor’s record
Agency staff and vendors keep their own credentials current
Agency nurses and vendors upload their license or insurance before the first shift, and replace it when it expires. Your team approves it from the Compliance Center, and the kiosk’s credential check uses it at the door.
- Upload a photo or PDF from a phone
- Approve or reject in one click
- See what’s expiring before it lapses
Family council, RSVP’d from the couch
Families RSVP to family nights, council meetings, and open houses from the portal, and message your team between visits. Staff see who’s confirmed before the doors open.
- RSVPs land on the event’s attendee list
- Messages, tasks, and follow-up surveys in one place
- Plan a visit or contact the facility from the home screen
Built for the people you don’t see every day
Sign in their way
A text code, email and password, or Continue with Google or Apple. No app to download.
Invite or facility code
Visitors accept an invitation, or join with the facility’s code and reception approves them.
One login for everyone
Families, vendors, and providers use the same portal, with each facility’s own documents and requirements.
Provider signoffs
Therapists and other providers confirm their hours for PBJ from their phone. No paper sign-off sheets.
Wallet pass for regulars
Recurring visitors can add a pass to Apple Wallet or Google Wallet from their portal profile.
Multiple languages
Visitors pick their language at the top of every page.
Check-in figures: Avante at Inverness, 30 days. Location count as of September 2026. Review time reported by Avante.