Documents before arrival
Visitors can review outstanding documents and complete configured signatures from their own phone before reaching the lobby.
Beyond the kiosk
One visitor relationship, not a collection of disconnected links
The kiosk handles the arrival. The Visitor Portal gives people a familiar place to handle what comes before and after it—without asking reception to coordinate every document, credential, response, and follow-up by hand.
Connected capabilities
Useful before, during, and after a visit
Each facility can enable the pieces that fit its visitors and policies.
Questionnaires & surveys
Assigned questionnaires, screening steps, and private surveys stay connected to the visitor's facility profile and visit history.
Credential wallet
Vendors and providers can upload required credentials, review recorded status, and replace documents that need attention.
Schedule & events
See upcoming activity, respond to available events, and manage the visitor's relationship with participating facilities.
Messages & follow-up
Keep authorized conversations, tasks, notifications, and visit follow-up in one visitor-facing workspace.
Provider signoffs
Configured provider workflows can surface pending shift confirmations and related actions without another paper process.
The visitor journey
A durable connection to the facility
01
Join the facility
Use an invitation or approved facility-join flow to connect the visitor's portal account with the right location.
02
Prepare ahead
Complete documents, questionnaires, credential uploads, and other configured requirements before the visit.
03
Stay connected
Return for schedules, messages, surveys, tasks, and records that continue beyond a single lobby interaction.
Available now as a phone-friendly web portal. Visitors use their own browser, so there is no app download required for the workflows described on this page.