Visitor Management for Supportive & Residential Care
Welcome families, guardians, clinicians, vendors, and community partners with a check-in that respects the people you support, and tells your staff who’s here and why.
- Rules for each residence
- Staff alerted on arrival
- $249 per location per month
A clear front door that still feels like home
Community-based residences can have a steady mix of familiar families, outside clinicians, guardians, case managers, transportation providers, maintenance teams, and first-time guests. ArrivSure gives each group the right arrival path without making the welcome feel institutional.
- Your branding and a warm welcome screen
- Visitor information kept private from the next person in line
- Different requirements by visitor type
A different workflow for each relationship
The right questions depend on who is arriving. Set up each visitor type once, and every residence can keep its own rules.
Families & guardians
Returning families check in fast. The residence’s current questions, policies, and signatures still apply.
Clinicians & service providers
Record who they’re seeing, which staff member is responsible, their documents and credential status, and when they came and left.
Case managers & community partners
Alert the right staff member when they arrive and keep a searchable visit history across your residences.
Vendors & contractors
Require safety acknowledgements, screening questions, and documents, flag watch-list matches, and print a badge.
See who’s in every residence right now
Staff can see who is checked in, why they came, and how long they’ve been there. Leaders can see every residence without changing each home’s rules.
- Arrival and exception alerts
- Access limited by role and residence
- Searchable visits and documents
Know who’s in the house when it matters
The dashboard lists everyone checked in, and the evacuation roster prints to any printer. Staff can see the same on-site list on their iPhones and alert the whole team by email and text in one tap.
- An evacuation roster that prints to any printer
- The on-site list in the Companion iPhone app
- Ready-made staff alerts by email and text
Check-in figures: Avante at Inverness, 30 days. Location count as of September 2026. Review time reported by Avante.
Residential-care visitor management FAQ
Is ArrivSure only for nursing homes?
No. Senior care is where we go deepest, but group homes, supportive housing, behavioral-health, and recovery programs can set up the same tools with their own visitor types, forms, documents, alerts, and badges.
Can each residence have different rules?
Yes. Each residence can have its own branding, visitor types, questions, documents, alerts, badges, and staff permissions, while leaders see every location.
Can frequent family members check in more quickly?
Yes. Returning visitors scan the QR code on their badge or Wallet pass, or look themselves up by phone or email, so they don’t re-enter their details. You decide which steps they repeat.
Does this require a staffed lobby?
Not necessarily. The kiosk guides each visitor through check-in and alerts the right staff member when someone arrives.
Can ArrivSure verify guardianship or legal authority?
No. ArrivSure stores guardianship documents, dates, and review status so staff can check them. Your staff decide what the documents allow.
Does the kiosk physically unlock the building?
No. ArrivSure checks visitors in, prints badges, and alerts staff. It doesn’t control your doors.
Can we see who is on-site during an emergency?
Yes. The dashboard lists everyone checked in, and the evacuation roster prints to any printer.
PUBLISHED PRICING
Your iPad or ours, for your residences.
Run ArrivSure on an iPad you already own, or let us supply and set up the iPad, stand, and badge printer. Managed Kiosk includes the full platform, remote device management, and hardware support.
Software Only: $249/location/month
Month to month on your own iPad · annual agreements available
Managed Kiosk: from $299/location/month
36-month agreement · one managed kiosk per location