ArrivSure vs Sign In App

Why care operators choose ArrivSure over Sign In App

Sign In App is low-cost sign-in for workplaces and schools, and it's where SwipedOn and The Receptionist customers are headed. ArrivSure is built for care buildings: PBJ provider hours, resident census, survey-day alerts, and family feedback, all in one plan.

Pricing
ArrivSure: $249/location/month, every feature, month to monthSign In App: $630 to $1,890 per site/year across three tiers, billed annually[1][4]
Hardware
ArrivSure: Your iPad, or a Managed Kiosk from $299/monthSign In App: Your iPad or Android tablet; hardware bought up front or hired on a 3-year contract[6][5]
PBJ provider hours
ArrivSure: Sign-off, pre-export checks, and iQIES XMLSign In App: Not published[7][8]
Why operators switch

Why care operators pick ArrivSure

Built for the work a care building does

Sign In App's care home page covers visitor sign-in, staff time and attendance, evacuation lists, and a log of inspector visits. ArrivSure goes into the work behind the front desk: every provider visit becomes a draft PBJ entry with sign-off and XML export, residents are tracked out and back with overdue-return alerts, your administrator and DON hear when state surveyors check in, and vendor credentials get a monthly OIG exclusion check.

Source: [7]

An Emergency Hub that watches for hazards

Sign In App's emergency messages are sent by your coordinators from templates. ArrivSure also checks weather, hurricane, wildfire, smoke, and river feeds every 5 to 15 minutes near each building, with playbooks built around the CMS emergency-preparedness rule and two-way roll call by text.

Source: [13]

Every feature in one plan

Sign In App's Core plan costs less than ArrivSure. The pieces a care building leans on sit higher up: ID scanning and the pre-visit registration portal start at Enhanced, credential tracking is on Enhanced and Pro, and post-visit surveys come through Scheduling on Enhanced and Pro. ArrivSure is $249 per location per month with PBJ, census, credentialing, surveys, reviews, and the Emergency Hub included.

Source: [3][1][9]

Family feedback that reaches the right manager

A short private survey at checkout. A low score, a keyword, or a “no” alerts the right manager by text, email, or push. Every visitor then gets the same review invitation for Google, Yelp, Facebook, or Trustpilot by email or opt-in text. Sign In App publishes post-visit surveys through its Scheduling product.

Source: [10]

Being moved anyway? Pick one built for care

SwipedOn has joined Sign In App, and The Receptionist says it's planning to move its customers to a Sign In Solutions product, with no date published. If you're changing systems either way, choose one built for senior living and skilled nursing. ArrivSure is month to month, so you can go live before your renewal.

Source: [19][20]

Included with every ArrivSure plan

Built in at ArrivSure. Not on Sign In App’s published pages.

We checked Sign In App’s public site on September 29, 2026. If any of these exist and aren’t published, tell us and we’ll update this page.

  • PBJ provider hours from front-desk visits

    Agency staff, therapists, and physicians become draft PBJ entries with CMS job code, NPI, and pay type. Sign-off at the kiosk or by text link, pre-export checks, and PBJ XML for iQIES.

    How it works
  • Resident census with overdue-return alerts

    Log departures for appointments and outings by room, bed, and care level. Overdue returns are checked every 5 minutes.

    How it works
  • Hazard feeds watched near every building

    National Weather Service, National Hurricane Center, NIFC wildfire, NOAA smoke, AirNow, river gauges, lightning, and FEMA, checked every 5 to 15 minutes.

    How it works
  • Monthly OIG exclusion checks and NPI matching

    Providers and vendors are checked against the OIG LEIE every month and matched to NPPES. The kiosk can warn or send them to the front desk.

    How it works
  • Google review invitations after every visit

    Every visitor gets the same invitation by email or opt-in text after checkout, for Google, Yelp, Facebook, or Trustpilot. No review gating.

    How it works
  • Low survey scores alert the right manager

    A low score, a keyword, or a “no” answer reaches the manager who can fix it, by text, email, or push.

    How it works
  • Assessments and rounds

    Templates including State Survey Readiness, scheduled daily, weekly, or by admission.

    How it works
  • Staff recognition from families

    Families thank a team member at the kiosk or in the Visitor Portal. Once you approve it, that employee is notified and it goes up on your recognition wall.

    How it works
Side by side

Where the two differ

Both do:iPad kioskBrother badge printingPre-registration and QR invitesWallet QR for visitorsWatch listsHost arrival alertsEmergency alerts by push and textEvacuation lists and roll callsDeliveriesEventsMulti-language check-inMulti-site managementAudit log
Differences between ArrivSure and Sign In App
FeatureArrivSureSign In App
Care workflows
PBJ provider hours: sign-off, checks, XML exportNot published; Time & Attendance tracks staff hours[7][1]
Resident departures, returns, and overdue alertsNot published[7]
State survey arrivalsA “State survey” visit purpose and alert rule notify your administrator and DON; one-tap Surveyors On-Site alertLogs inspector visits; rule-based alerts for VIPs and flagged activity[7][12]
Provider and vendor credentials16 credential types, monthly OIG check, NPPES match, kiosk Warn or Block; every planDocument collection and expiry alerts; credential tracking on Enhanced and Pro; OIG screening not published[9]
Post-visit family surveysAt checkout, in every planThrough Sign In Scheduling, on Enhanced and Pro[10][1]
Low survey scores alert a managerNot published[10]
Review invitations after checkoutGoogle, Yelp, Facebook, TrustpilotNot published[10]
Portal for families and vendorsSign documents, upload credentials, RSVP, message the facilityPre-visit registration portal with uploads and policy attestations, from Enhanced[11][3]
BAA for healthcare customersNeed a BAA? Talk to usOffered from day one[8]
Emergencies
Hazard feeds near each buildingWeather, hurricane, wildfire, smoke, air quality, river gauges, FEMANot published; emergency messages are sent by your coordinators[13]
Incident playbooksBuilt around the CMS emergency-preparedness ruleMessage templates for evacuation, severe weather, and lockdown[13]
Roll callTwo-way roll call by text, plus an after-action reportTimed roll calls across devices in Companion, with evacuation reports[14]
Hardware and apps
Hardware in a monthly planManaged Kiosk on 12, 24, or 36 months, with covered-failure replacementBuy up front, or hire on a 3-year contract with a refresh every 3 years[5]
AI assistantIncluded: answers from your facility's data, plus a Monday briefingCompanion Assistant on Enhanced and higher[15]
Kiosk devicesiPadiPad, Android tablet or phone, or QR on the visitor's phone[6]
Staff appCompanion for iPhoneCompanion on iOS, Android, and web[16]
Visitor IDOptional driver's-license barcode capture (not ID verification)ID scanning and AI identity match, Enhanced and higher[17]
Staff SSO and SCIMPro: Okta, Entra ID, Google Workspace, SAML[18][3]
Slack and Teams notifications[12]
Desk booking, time and attendanceEnhanced and Pro, with allowances[1]
Pricing
PlansOne plan with every featureCore $630, Enhanced $1,260, Pro $1,890 per site/year; Executive custom[1][2]
BillingMonth to monthAnnual, per site; each zip code is its own site[4]
Free trial, no card15 days[3]
Care workflows
PBJ provider hours: sign-off, checks, XML export
ArrivSureSign In AppNot published; Time & Attendance tracks staff hours[7][1]
Resident departures, returns, and overdue alerts
ArrivSureSign In AppNot published[7]
State survey arrivals
ArrivSureA “State survey” visit purpose and alert rule notify your administrator and DON; one-tap Surveyors On-Site alertSign In AppLogs inspector visits; rule-based alerts for VIPs and flagged activity[7][12]
Provider and vendor credentials
ArrivSure16 credential types, monthly OIG check, NPPES match, kiosk Warn or Block; every planSign In AppDocument collection and expiry alerts; credential tracking on Enhanced and Pro; OIG screening not published[9]
Post-visit family surveys
ArrivSureAt checkout, in every planSign In AppThrough Sign In Scheduling, on Enhanced and Pro[10][1]
Low survey scores alert a manager
ArrivSureSign In AppNot published[10]
Review invitations after checkout
ArrivSureGoogle, Yelp, Facebook, TrustpilotSign In AppNot published[10]
Portal for families and vendors
ArrivSureSign documents, upload credentials, RSVP, message the facilitySign In AppPre-visit registration portal with uploads and policy attestations, from Enhanced[11][3]
BAA for healthcare customers
ArrivSureNeed a BAA? Talk to usSign In AppOffered from day one[8]
Emergencies
Hazard feeds near each building
ArrivSureWeather, hurricane, wildfire, smoke, air quality, river gauges, FEMASign In AppNot published; emergency messages are sent by your coordinators[13]
Incident playbooks
ArrivSureBuilt around the CMS emergency-preparedness ruleSign In AppMessage templates for evacuation, severe weather, and lockdown[13]
Roll call
ArrivSureTwo-way roll call by text, plus an after-action reportSign In AppTimed roll calls across devices in Companion, with evacuation reports[14]
Hardware and apps
Hardware in a monthly plan
ArrivSureManaged Kiosk on 12, 24, or 36 months, with covered-failure replacementSign In AppBuy up front, or hire on a 3-year contract with a refresh every 3 years[5]
AI assistant
ArrivSureIncluded: answers from your facility's data, plus a Monday briefingSign In AppCompanion Assistant on Enhanced and higher[15]
Kiosk devices
ArrivSureiPadSign In AppiPad, Android tablet or phone, or QR on the visitor's phone[6]
Staff app
ArrivSureCompanion for iPhoneSign In AppCompanion on iOS, Android, and web[16]
Visitor ID
ArrivSureOptional driver's-license barcode capture (not ID verification)Sign In AppID scanning and AI identity match, Enhanced and higher[17]
Staff SSO and SCIM
ArrivSureSign In AppPro: Okta, Entra ID, Google Workspace, SAML[18][3]
Slack and Teams notifications
ArrivSureSign In App[12]
Desk booking, time and attendance
ArrivSureSign In AppEnhanced and Pro, with allowances[1]
Pricing
Plans
ArrivSureOne plan with every featureSign In AppCore $630, Enhanced $1,260, Pro $1,890 per site/year; Executive custom[1][2]
Billing
ArrivSureMonth to monthSign In AppAnnual, per site; each zip code is its own site[4]
Free trial, no card
ArrivSureSign In App15 days[3]

Checked against Sign In App’s public pages on September 29, 2026. Sources are numbered below. Trademarks belong to their owners. See something out of date? Tell us.

Avante Group

Avante Group runs ArrivSure across its Florida care communities.

Read the customer story
10
Avante Group locations live in Florida
737
Check-ins in 30 days at one building
96%
Of those check-ins came from returning visitors
Minutes
Monthly provider-hour review now takes minutes, not hours

Check-in figures: Avante at Inverness, 30 days. Location count as of September 2026. Review time reported by Avante.

Pricing

What it costs, side by side

ArrivSure
$249/location/month

Every feature included, on iPads you own. Month to month. Or a Managed Kiosk with the iPad, stand, Brother printer, and remote management from $299/location/month on 36 months.

See pricing
Sign In App
$630+/site/year

U.S. prices: Core $630, Enhanced $1,260, and Pro $1,890 per site per year, billed annually; Executive is custom. Each zip code is its own site. ID scanning and the pre-visit registration portal start at Enhanced; SSO and SCIM are on Pro. SMS is 7¢ per message on Core. 15-day free trial, no card.[1][3][4]

Switching

Moving from Sign In App is simple

  1. 1

    Go live before you're migrated

    Software Only is month to month, so you can start before your SwipedOn, Receptionist, or Sign In App renewal and run both for a week.

  2. 2

    We map your setup

    Send us your visitor types, screening questions, documents, and badge layout. We set them up in ArrivSure with you.

  3. 3

    Bring your data

    Import staff and residents from a CSV, so hosts and census are ready on day one.

  4. 4

    Your hardware or ours

    Use current iPads you already own (iPadOS 26 or later), or a Managed Kiosk that arrives configured, locked down, and ready.

When Sign In App may fit better

  • You want the lowest entry price for simple workplace sign-in: Core is $630 per site per year.[1]
  • You run kiosks on Android tablets or phones.[6]
  • You need staff SSO and SCIM provisioning, which Sign In App includes on Pro.[18][3]
  • You want desk booking or time and attendance in the same tool.[1]
FAQ

Common questions

Is ArrivSure a good Sign In App alternative?

Yes, for senior living, skilled nursing, and other care buildings. ArrivSure includes PBJ provider hours, resident census, survey-day alerts, credential checks with OIG screening, family surveys, review invitations, and an Emergency Hub in one plan at $249 per location per month, month to month.

What happened to SwipedOn?

SwipedOn has joined Sign In App. Sign In App says existing SwipedOn customers can still log in and use the app as before. Its SwipedOn page doesn't publish a migration date or price protection, so ask before you renew.

What's happening to The Receptionist?

The Receptionist says it's creating a migration plan to move its customers to the appropriate Sign In Solutions product. It says current pricing stays the same for now and changes will be announced in advance. No timeline is published.

Is Sign In App cheaper than ArrivSure?

On list price, yes. Sign In App's Core plan is $630 per site per year; ArrivSure is $249 per location per month. The difference is what's included: ArrivSure's price covers PBJ, census, credentialing, surveys and review invitations, and the Emergency Hub, with no tiers.

Does Sign In App offer a BAA?

Yes. Sign In App publishes a BAA offer for healthcare organizations. If you need a BAA with ArrivSure, talk to us about your organization.

Does Sign In App have evacuation roll calls?

Yes, on all plans, with timed roll calls in its Companion app. ArrivSure adds hazard feeds near each building, incident playbooks built around the CMS emergency-preparedness rule, two-way roll call by text, and an after-action report.

Can we keep the iPads we use with SwipedOn or The Receptionist?

Yes, if they run iPadOS 26 or later. ArrivSure doesn't run on Android. If your iPads are older, a Managed Kiosk arrives configured and ready from $299 per location per month.

See ArrivSure next to Sign In App

Bring your visitor types, documents, and badge layout. In 20 minutes we’ll show you how ArrivSure handles your front desk.