1
A visitor shares the moment
From the kiosk or Visitor Portal, the visitor names the employee, adds an optional category, and describes what stood out.
Staff Recognition
Turn appreciation into a repeatable facility workflow
Positive moments often disappear into hallway conversations or one-off emails. ArrivSure gives that feedback a simple path from the visitor to the people responsible for reviewing and sharing it.
2
Reception reviews it
The submission enters a staff queue where authorized users can approve, edit the display text, or hide it.
3
The recognition reaches the team
Approved praise can notify the employee and contribute to the facility's recognition wall and leaderboard.
Capabilities
Built for participation and responsible follow-through
Kiosk recognition
Add a visible recognition path on the facility kiosk so a visitor can share praise while the experience is still fresh.
Visitor Portal recognition
Families and returning visitors can recognize an employee from their own phone without waiting for the next lobby visit.
Roster or free-text entry
Choose a listed employee or submit a name in free text when the person is not yet available in the facility roster.
Staff moderation
Authorized teams can review, edit for display, approve, or hide a submission before it joins the approved recognition view.
Employee notification
Approved recognition can notify the matched employee through configured email or app delivery.
Recognition wall & leaderboard
Give authorized teams a view of approved praise and recognition patterns across the facility.
Recognition with a responsible review step
Submissions remain pending until an authorized team member decides what should be approved and shared. Availability depends on facility configuration.