Administration

Run ten buildings like one.

Open a new building by cloning one you already run. Decide exactly what each person can see and do. Then compare visits, people on-site, and survey scores across every location from one login.

  • Every location, one login
  • Custom roles, 50+ permissions
  • Included in $249 per location
app.arrivsure.com
ArrivSure analytics for Northlake Care Center: a weekly check-in heatmap, visitors by purpose, and average visit length
Product demo · 1:04

Watch a building get set up, no code required

Check-in fields, branding, visit reasons, documents, alert rules, and staff roles, all from the web.

New buildings

Open a new building without starting over

Clone a building you already run and its setup comes along in one step: kiosk settings, documents, screening, surveys, alert rules, and events. Change the name and the local details, and go.

  • The whole setup copied in one step
  • Each location picks the check-in fields it collects or requires
  • Choose which employees appear as hosts on the kiosk
Copy from
Northlake Care Center
New building
Northlake West
  • Kiosk settings
  • Visit documents
  • Health screening
  • Surveys
  • Alert rules
  • Mass-alert templates
  • Facility info
  • Events
Then change the name and the local details.
People

The right access for each person

Start from company admin, facility admin, and receptionist, or build your own roles from more than 50 individual permissions. Decide whether the weekend receptionist can run the front desk, export visitor data, or see analytics.

  • Custom roles with more than 50 permissions
  • Each permission shows where it applies: web, Companion, or both
  • Accounts created from your HR file, if you want
See roster sync and provisioning
app.arrivsure.com
Editing the Clinical Leader role in ArrivSure, with surveys and events permissions for the web and the app
When the surveyor asks

Who signed which version, and when

Every version of every document is kept, along with who signed it and when. Show a surveyor exactly which visitation policy a family member signed. If a signature is missing, send a signing link by email or text.

  • Document versions, expiry, and re-signing
  • Signing links by email or text
  • Visitor data export to CSV
See credentials and screening
app.arrivsure.com
A visitor profile showing a passed health attestation and three signed documents with timestamps
Reports

Every building side by side, in your inbox

Compare visits, people on-site, and survey scores across your locations. Schedule any of 12 reports daily, weekly, monthly, or quarterly, and they arrive as CSV or Excel files for the people who need them.

  • 12 scheduled report types
  • Daily, weekly, monthly, or quarterly
  • Survey scores compared across locations
Scheduled reportsSent to the people who need them
  • Check-insDaily
  • DeliveriesWeekly
  • EventsMonthly
  • RecognitionsMonthly
  • Facility statisticsWeekly
  • ReputationWeekly
  • Recurring visitorsMonthly
  • Visit purposesMonthly
  • Hourly trafficWeekly
  • Check-out complianceDaily
  • Peak performanceQuarterly
  • Visitor complianceWeekly
Delivered as CSVExcel
Everything included

Built for regional and corporate teams

Everything below is included with every plan.

  • Every location, one login

    Switch between buildings, or look at all of them together.

  • Kiosks you can manage from anywhere

    Approve, rename, move, or revoke a kiosk, refresh its settings remotely, and see its status.

  • Badge printers from your phone

    Set up and test-print badge printers from the Companion app.

  • Departments and alert routing

    Group contacts by department so each alert reaches the right people.

  • VIP, watch, and ban lists

    Each list has an alert priority, so the right staff hear about it at check-in.

  • Rosters from HR and EHR files

    Staff and patient lists stay current from the files your systems already export.

Avante Group

Avante Group runs ArrivSure across its Florida care communities.

Read the customer story
10
Avante Group locations live in Florida
737
Check-ins in 30 days at one building
96%
Of those check-ins came from returning visitors
Minutes
Monthly provider-hour review now takes minutes, not hours

Check-in figures: Avante at Inverness, 30 days. Location count as of September 2026. Review time reported by Avante.

See ArrivSure at your front door

Tell us who comes through your doors: families, agency staff, vendors, surveyors. In 20 minutes we’ll show you how ArrivSure handles each of them.