Assisted Living Facilities

Visitor Management Built for Assisted Living

Create a welcoming check-in experience for families while maintaining AHCA compliance, visitor security, and automated reputation management.

The Challenge

ALFs Need a Balance of Warmth and Security

Assisted living facilities welcome a constant flow of family members, caregivers, vendors, and community partners. Your front desk needs to feel inviting while still tracking every visit, managing security concerns, and staying compliant with AHCA standards. ArrivSure delivers both.

Family Engagement

A warm, self-service check-in that families love — with automated review requests to boost your online presence.

AHCA Compliance

Audit-ready visitor logs, document signing, and health screenings that satisfy state requirements.

Vendor Management

Track vendor visits, contractor hours, and third-party service providers with recurring profiles.

Visitor Security

Recurring Visitor Profiles & Security Management

Build a comprehensive visitor database that remembers returning family members and flags security concerns. Manage VIP visitors, watch lists, and bans — all with configurable alert priorities so your staff knows exactly how to respond.

VIP Status
Flag frequent family members and VIP visitors for expedited check-in and personalized greetings at the kiosk.
Watch Lists
Add individuals to watch lists with alert priorities — staff are notified immediately when a flagged person checks in.
Bans with Expiration
Ban visitors with optional expiration dates. The kiosk blocks check-in and alerts staff if a banned individual attempts entry.
Background Check Tracking
Track background check status for recurring vendors and contractors. Set expiration reminders and block check-in when expired.
Alert Priorities
Configure alert levels (info, warning, critical) for each profile flag — so staff can triage responses appropriately.
Visit History
Complete visitation history for every recurring visitor — searchable, exportable, and audit-ready for compliance reviews.
Community Growth

Family & Community Engagement

Turn every visit into an opportunity to grow your reputation and strengthen community ties. ArrivSure automates review requests across four major platforms and helps you manage events that bring families together.

Automated review requests on Google, Yelp, Facebook & Trustpilot
Smart routing: happy visitors go to review sites, unhappy ones go to private feedback
Event management for family nights, open houses, and community events
Custom event check-in flows with separate visitor types
Post-visit survey feedback collection via email or SMS
Reputation dashboard with review tracking and response rates

Everything Your ALF Needs

Family-friendly self-service iPad check-in
Recurring visitor profiles with VIP flags
Watch list & ban management with alerts
Background check tracking with expiration
AHCA compliance with audit-ready logs
Health screening with temperature threshold
Document signing with version control
Instant badge printing with Brother SDK
Google, Yelp, Facebook & Trustpilot reviews
Event management for family & community
Emergency evacuation lists & mass alerts
Real-time WebSocket reception dashboard
Visitor traffic analytics & peak hours
Multi-facility management & facility cloning
Kiosk idle screen branding & customization

Ready to Transform Your Front Desk?

Join healthcare facilities across Florida already using ArrivSure.

Book Your Demo