Reputation Management, Built into Visitor Flow
Instead of bolting on a separate review tool, ArrivSure bakes surveys and review requests into your checkout process. Visitors receive a friendly mesage after their visit, rate their experience, and—when they’re happy—are guided straight to Google or Yelp to leave a public review.
Automatically Route Happy Visitors to Google & Yelp
Use rating-based rules to decide what happens next. Visitors who rate their visit 4–5 stars see direct links to your Google and Yelp profiles, making it effortless to leave a review. Lower ratings trigger internal alerts so your team can reach out privately and recover the experience before it affects your public reputation.
Close the Loop with Two-Way Messaging
When a visitor leaves feedback, your team can reply, ask follow-up questions, or thank them directly from ArrivSure. Message history is saved alongside their visitor record, giving you full context over time. Management alerts ensure low ratings and urgent comments are never missed.
See the Story Behind Your Ratings
- Track average rating by facility, timeframe, and visit type.
- Compare response rates and satisfaction across locations.
- Show leadership how visitor experience is trending over time.
- Discover gaps in facilities from visitor feedback
How a Visit Flows With ArrivSure
Arrival & Check In
Visitors walk up to the kiosk, choose their language, and complete a quick guided check-in.
Screen, Sign & Print Badge
Health questions, waivers, and signatures are captured digitally. Professional badges prints in seconds.
Host Notified Automatically
The right staff member is notified instantly so they can greet the visitor without back-and-forth at the desk.
Check Out & Feedback
Visitors check out on the kiosk or via reception. ArrivSure sends a thank-you email and optional survey automatically.