These Terms & Conditions (“Terms”) govern your access to and use of ArrivSure’s website, software, and services (the “Services”).

By accessing or using ArrivSure, you agree to these Terms.

1. Eligibility & Account Registration

You must:

  • Be at least 18 years old

  • Have authority to bind your organization

  • Provide accurate account information

You are responsible for maintaining the confidentiality of your login credentials.

2. Use of the Services

You agree to use ArrivSure only for lawful purposes and in accordance with these Terms.

You may not:

  • Use the Services for illegal activities

  • Attempt to reverse engineer or exploit the platform

  • Interfere with system security or performance

  • Access data not intended for you

3. Customer Responsibilities

Customers are responsible for:

  • Configuring data collection appropriately

  • Obtaining required visitor consent

  • Complying with applicable laws and regulations

  • Managing user access and permissions

4. Subscription & Billing

  • Services are provided on a subscription basis

  • Fees are billed according to your plan

  • Payments are non-refundable unless otherwise stated

  • We may change pricing with prior notice

Failure to pay may result in suspension or termination.

5. Intellectual Property

All content, software, and trademarks are owned by ArrivSure or its licensors.

You receive a limited, non-exclusive, non-transferable license to use the Services during your subscription.

You may not copy, modify, or distribute the platform without permission.

6. Data Ownership

  • Customers retain ownership of their data

  • ArrivSure processes data solely to provide the Services

  • We do not claim ownership over customer or visitor data

7. Availability & Service Levels

We strive to maintain high availability but do not guarantee uninterrupted service.

Maintenance, updates, or outages may occur.

8. Termination

Either party may terminate:

  • According to subscription terms

  • For material breach

  • For legal or compliance reasons

Upon termination:

  • Access will be disabled

  • Data retention follows contractual and legal obligations

9. Disclaimers

The Services are provided “as is” and “as available.”

To the maximum extent permitted by law, ArrivSure disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.

10. Limitation of Liability

To the fullest extent permitted by law:

  • ArrivSure is not liable for indirect or consequential damages

  • Total liability is limited to amounts paid in the prior 12 months

11. Indemnification

You agree to indemnify and hold ArrivSure harmless from claims arising from:

  • Your misuse of the Services

  • Violation of these Terms

  • Violation of applicable laws

12. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict-of-law principles.

13. Changes to Terms

We may update these Terms from time to time. Continued use constitutes acceptance of updated Terms.

14. Contact Us

Email: support@arrivsure.com

Mail: ArrivSure Inc.

7401 Wile Road Suite 151
Coral Springs, FL 33067